Terms & Conditions

Terms and Conditions

We, Stephen Ambrose Historical Tours (SAHT) offer travel programs on the following terms and conditions:

Written Notice: All reservations, cancellations, changes, and arrangements must be made in writing/email. We are not obligated to act on information given via telephone until written notice has been received. E-mail shall be accepted as written notice.

Reservations, Deposits and Payments: To reserve your seat on the tour, complete the online Registration Form. A deposit is due to confirm your reservation. Your deposit is credited against the total tour cost. The cost of the tour is due as follow:

• Fifty percent (50%) due at least 90 days pre-departure.
• The balance due at least 45 days pre-departure departure.

Cancellation and Refunds: Cancellations must be made in writing/email in order to process any refund.

Refunds

• If you cancel your tour prior to the 90-day pre-tour mark, there is a $100 per person non-refundable fee.
• Refunds are issued by check.

Cancellation Timeline

Cancellation dates are timestamped by when you sent the cancellation email.

• Cancel 90 days or more before the start date: SAHT will refund all payments minus a $100 per person admin fee.
• Cancel between 60 and 90 days: You will forfeit your deposit.
• Cancel between 30 and 60 days: You shall be responsible for fifty (50%) percent of the tour cost.
• Cancel 30-days or less: No refunds. You shall be responsible for the total tour cost.

* If you have paid via credit card and decided to cancel your reservation, SAHT shall retain the service fee assessed for all transactions associated with your booking.

Travel Insurance—Important: We highly recommend that you purchase a travel insurance package. There are different travel insurance programs that are available. We believe two of the most important travel insurance provisions are those offering coverage for last minute cancellations and for emergency medical coverage. Medical coverage is especially important if the trip goes outside the United States where many U.S. policies will not apply. We recommend Travelex Insurance and will send an enrollment form for your review. Please note that Travelex is not the only company writing this type of insurance, and you are free to use any travel insurance policy by any company.

The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc. CA Agency License #0D10209. Insurance coverages underwritten by Zurich American Insurance Company (NAIC #16535, state of domicile: New York), 1299 Zurich Way, Schaumburg, IL 60196. Certain coverages not available in all states.

Currency Fluctuations (for international tours): All prices are quoted in U.S. dollars,and are based on tariffs and exchange rates available at the time of publication. Prices are subject to adjustment in the event of international currency fluctuations, fuel increases or any unexpected increase in tour costs, state or local taxes and/or local tariffs. We reserve the right to cancel a tour if the currency of a country we visit fluctuates more than 15% between the date of your final registration and the starting date of the trip. In this event, you will receive a full refund.

Tour Discounts: Please note that all tour discounts and other reductions in tour cost must be applied prior to final tour billing (approximately 45 days prior to tour departure). We are not responsible for any unclaimed monies once final billing occurs.

Travel Kits: The final itinerary for your tour will be completed and emailed approximately 30 days prior to departure.

Rooms: Our tour price is based on two persons sharing a room (double occupancy). If you wish, we will attempt to match participants traveling alone who want to share a room to alleviate the single supplement charge. However, we cannot guarantee a successful match, and if we are unable to pair you with another traveler, the single supplement will apply. The single supplement varies by tour. Please note that we are not responsible for any personality clashes that may arise from room-sharing arrangements. We will make every effort to provide contact information for both parties before the trip.

Airfare: SAHT accepts no liability for the purchase of non-refundable airline tickets. After booking your flights, please forward your flight itinerary to SAHT. This allows us to verify your travel dates and monitor your flight status in case of delays or cancellations.

Luggage Allowances and Security: SAHT does not impose any luggage restrictions on our tours. However, please be aware that airlines often have strict luggage limitations. Despite this, SAHT is fully equipped to accommodate your luggage needs during the tour.

Tour Participants: In order to ensure the smooth operation of all tours and to ensure congenial tour groups, we reserve the right to accept or reject any person as a tour participant or to expel from the tour any person for any reason who, in our opinion, is not compatible with the interest of the group. Please note that all of our motor coaches are non-smoking.

Physicality:

We applaud those with disabilities or handicaps who continue to travel. Participants are solely responsible for being in sufficiently good health to undertake any tour and for taking all appropriate medical precautions. We cannot provide medical advice including advice on inoculations or health requirements of particular countries. Participants are strongly encouraged to contact their family physician or Public Health Service for travel health questions. For foreign travel, you may wish to visit the Center for Disease Control website at http://www. cdc.gov/travel.

All of our trips require walking and getting on and off motor coaches. Most tours require three miles of walking daily. Some trips require more strenuous activities. You are responsible for judging your own capacity and being able to do tour activities without delaying or infringing upon the progress of the trip or the other travelers. If you travel with us, we must know at the time of your registration if you have any disability, handicap, health or dietary restriction, or any condition that may interfere with or limit your tour participation.

Passports and Visas: Valid passports are required for all tour participants on international tours. Visas may be required of participants traveling to certain destinations. If visas are required, it is your responsibility to ensure that all completed Visa applications are provided to us in a timely fashion. It takes time to acquire visas for certain countries. We suggest that you make your application at the earliest available date. Failure to complete these requirements may jeopardize your participation in and the forfeiture of your part or all of your tour cost.

Responsibility of SAHT: Stephen Ambrose Historical Tours acts only as the agent for the owners, contractors, and suppliers providing services, lodging, and transportation in connection with its tours. As an agent, our liability is limited specifically to the conditions assumed by us in this publication or by other specific contract agreements with providers. We are not responsible for baggage loss or damage. We urge all tour participants to include baggage loss or damage as part of the travel insurance you may purchase. We are not responsible for losses or additional expenses incurred through delays or changes in flight schedules or transportation service, nor for injury, death, damage, delay, or losses due to weather, strikes, bankruptcy, quarantine, acts of war, terrorism, civil disturbances, governmental edicts or regulations, acts of God, or any other causes beyond our control.

Itinerary Changes & Delays: If the services and accommodations described for a particular tour cannot be provided due to circumstances beyond our control, we will make every reasonable effort to supply comparable alternatives. While we strive to adhere to the published itinerary, we reserve the right to change or substitute any part of the plan if necessary. Additionally, we reserve the right to pass on to tour participants any resulting additional costs or savings.

Privacy Policy: We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Please read our Privacy Notice which describes how Horizon Tours, Inc dba, Stephen Ambrose Historical Tours collects and processes your personal information through our website and services that are referenced in this Privacy Notice.

In General: We are dedicated to providing enjoyable and safe travel experiences. Our goal is to do everything reasonably possible to ensure your satisfaction and well-being during your trip. If you have any questions, please don’t hesitate to contact us.